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Terms & Conditions

These Terms govern your relationship with the operator of yukon-gold-casino as accessed via yukon-gold-casino-ca.com. By accessing or using this website, you agree to be legally bound by these Terms, effective as of 6 November 2025. Please read them carefully before proceeding.

Definitions

OBSERVE: Identification of all key terms relevant to legal, operational, and user contexts for yukon-gold-casino-ca.com.

  • Operator: The licensed entity responsible for managing yukon-gold-casino via yukon-gold-casino-ca.com, namely Fresh Horizons Limited (outside Ontario, Canada) and Apollo Entertainment Ltd. (Ontario, Canada), as authorized by respective gaming commissions.
  • User/Player: Any individual who registers, accesses, or uses yukon-gold-casino-ca.com for the purposes of interactive gaming.
  • Account: The unique user profile established upon successful registration, subject to verification and ongoing compliance with these Terms.
  • Bet/Wager: Any monetary stake placed by a Player on a casino game, event, or promotion via yukon-gold-casino-ca.com.
  • Bonus: Any promotional offer, credit, or incentive issued by the Operator, subject to specific terms and wagering requirements.
  • Deposit/Withdrawal: The process of adding or removing funds from a Player's account using approved payment methods.
  • Game: Any casino-style entertainment offering (slots, table games, live dealer, etc.) provided on yukon-gold-casino-ca.com.
  • KYC (Know Your Customer): Regulatory procedures requiring players to verify their identity, age, and address for compliance with CA law.

EXPAND: Definitions reflect cross-jurisdictional licensing (Ontario/non-Ontario), regulatory terms (KYC, bonus), and site-specific operations.

REFLECT: All subsequent Terms use these definitions for clarity and legal precision.

Account Registration

OBSERVE: Review of legal age restrictions, process steps, and user responsibilities per CA regulation.

  1. Eligibility: Registration is restricted to persons aged 18 years or older and legally permitted to gamble in their jurisdiction. Users from Ontario must comply with provincial requirements; elsewhere in Canada, national and regional laws apply. Account creation by minors or prohibited persons is strictly forbidden.
  2. Registration Process: Users must provide accurate personal information, including full name, date of birth, address, and contact details. Verification of identity, age, and residence is required via submission of KYC documents (e.g., government-issued ID, proof of address). Email verification is mandatory to activate accounts. The Operator reserves the right to request additional documentation at any time.
  3. User Obligations:
    • Users must ensure all registration data is complete, true, and up-to-date. Use of false or misleading information is grounds for account suspension or termination.
    • Players are responsible for safeguarding their account credentials and must not share passwords or permit third-party access to their account.
    • Users must promptly notify the Operator of any unauthorized account use or security breaches.

EXPAND: Incorporates CA KYC/AML requirements, account integrity standards, and explicit user consent obligations.

REFLECT: The Operator may suspend or close accounts failing verification or breaching eligibility rules, with notification provided in accordance with these Terms.

Betting & Gameplay Rules

OBSERVE: Comprehensive rules for betting conduct, live casino etiquette, and compliance with operator and regulatory standards.

  1. Placing Bets:
    • Bets may only be placed through a valid, verified player account on yukon-gold-casino-ca.com. Minimum and maximum bet limits apply and are specified per game. Bets must be funded by cleared account balances and cannot be made on credit.
    • Once confirmed, bets may not be cancelled or modified except where technical or regulatory reasons require it (e.g., system failure, evident error).
  2. Types of Bets:
    • Players may participate in a variety of games, each subject to specific game rules and payout structures. Full details are available within each game interface.
  3. Live Casino & Chat Conduct:
    • All players must engage respectfully in live dealer and chat environments. Insults, abusive language, harassment, cheating, collusion, or fraudulent activity is strictly prohibited.
    • The Operator reserves the right to mute, suspend, or exclude any user violating conduct standards, with or without prior notice.

EXPAND: Integrates operational rules, anti-fraud provisions, and responsible gambling expectations required by CA law and industry standards.

REFLECT: Breaches of these rules may result in forfeiture of winnings, account suspension or termination, and notification to regulatory authorities where required.

Bonus Terms

OBSERVE: Legal obligations and operational standards for bonus issuance, activation, and player use on yukon-gold-casino-ca.com.

  1. Activation & Wagering Requirements:
    • Bonuses are subject to specific eligibility, activation, and wagering requirements, which are communicated at the time of offer. Players must fulfill wagering requirements (e.g., 30x bonus amount) within the specified timeframe, not exceeding 60 days from bonus issuance, unless otherwise stated.
    • Failure to meet wagering requirements within the period will result in forfeiture of bonus and any associated winnings.
  2. Prohibited Actions & Games:
    • Use of bonuses in connection with restricted games, irregular betting patterns, or attempts to circumvent bonus conditions (e.g., minimal-risk wagering, collusion) is strictly prohibited.
    • Bonuses may not be combined with other concurrent promotions unless explicitly permitted.
  3. Policy on Combining Promotions:
    • Only one active bonus or promotion may be held at a time unless otherwise specified in the promotional terms. Players are responsible for reviewing and complying with all bonus-specific rules before participation.

EXPAND: Addresses all implicit CA regulatory requirements, including transparency, fairness, and anti-abuse protections.

REFLECT: The Operator reserves the right to withhold or reclaim any bonus and winnings in case of suspected abuse or breach of bonus terms, subject to notification and investigation.

Payments & Withdrawals

OBSERVE: Comprehensive summary of deposit/withdrawal methods, limits, fees, and refund protocols compliant with CA regulations.

  1. Deposit Methods:
    • Players may fund their accounts using approved credit/debit cards, e-wallets, and other methods as listed on yukon-gold-casino-ca.com. The Operator does not currently accept cryptocurrency payments for Canadian users.
    • Minimum and maximum deposit limits apply and are disclosed on the payments page. Deposits must originate from accounts held in the player's name.
  2. Withdrawals:
    • Withdrawals are processed to the original deposit method where possible, subject to successful completion of KYC verification. Minimum and maximum withdrawal limits apply.
    • All withdrawal requests are reviewed and processed within 1-3 business days. Additional processing times may apply depending on the payment provider.
  3. Fees & Transaction Conditions:
    • The Operator does not charge transaction fees for standard deposits or withdrawals; third-party charges may apply. Players are responsible for any additional fees imposed by financial institutions.
    • If required by law or in the event of suspected fraud, the Operator may suspend, reverse, or investigate any transaction.
  4. Refunds:
    • Refunds of deposits, bets, or bonuses are solely at the Operator's discretion and may only be considered in cases of technical failure, error, or regulatory requirement. All such requests must be submitted via customer support with supporting evidence.

EXPAND: Includes anti-money laundering measures, transaction monitoring, and explicit user responsibility for accurate banking information.

REFLECT: The Operator may withhold withdrawals pending verification or regulatory review, and reserves the right to report suspicious transactions to relevant CA authorities.

Limitation of Liability

OBSERVE: Legal limitations on operator's liability, including mandatory CA consumer protection clauses.

  • Operator Obligations: The Operator undertakes to provide fair, transparent, and regularly audited games (certified by eCOGRA through 2025), and to ensure accuracy of results and secure operation of yukon-gold-casino-ca.com.
  • Exclusions of Liability: The Operator is not liable for losses resulting from technical failures, software or hardware malfunctions, network interruptions, or force majeure events beyond its control.
  • Maximum Compensation: In no event shall the Operator's liability exceed the amount of the Player's most recent bet, deposit, or the value of the disputed transaction, whichever is lower.
  • Players' Responsibilities: Users are solely responsible for ensuring the legality of online gaming in their jurisdiction and for all activity conducted via their account.

EXPAND: Addresses class action waivers, indirect damages exclusion, and operator's right to suspend services for maintenance or regulatory compliance.

REFLECT: Nothing in these Terms limits statutory consumer rights under applicable CA law.

Intellectual Property Rights

OBSERVE: All content and software on yukon-gold-casino-ca.com is the exclusive property of the Operator or its licensors.

  • Copyright Notice: All site content, including text, graphics, logos, images, software, and game interfaces, is protected by copyright and other intellectual property laws. Unauthorized copying, reproduction, distribution, or public display of site materials is strictly prohibited.
  • License Restrictions: Players are granted a limited, non-exclusive, non-transferable license to access and use yukon-gold-casino-ca.com for personal, non-commercial purposes only.
  • Prohibition on Reverse Engineering: Any attempt to access, modify, or reverse engineer the site's software or source code is strictly forbidden.

EXPAND: Addresses intellectual property compliance under CA and international law, including software licensing and third-party content restrictions.

REFLECT: Breach of these terms may result in legal action, account termination, and pursuit of damages.

Privacy & Data Protection

OBSERVE: Reference to the Operator's privacy policy and compliance with applicable CA data protection laws (including PIPEDA, Ontario-specific statutes).

  • Data Processing: All personal information is collected, used, and stored in accordance with the yukon-gold-casino-ca.com privacy policy, which details users' rights, data retention periods, and complaint mechanisms.
  • Consent: By registering an account, users consent to the processing of their data for account management, regulatory compliance, fraud prevention, and responsible gambling.
  • Security: The Operator employs industry-standard security measures to protect user data against unauthorized access, misuse, or loss.

EXPAND: Notes on users' right to access, correct, or delete their data as permitted by law.

REFLECT: For full details, users should consult the privacy policy available on yukon-gold-casino-ca.com.

Changes to Terms

OBSERVE: Legal standards for updating terms and user notification as per CA gambling regulation.

  • Notification Procedure: The Operator may update these Terms at any time. Material changes will be communicated to users via email and/or prominent banner notification on yukon-gold-casino-ca.com. The revised Terms will be effective no earlier than 7 days after notification, unless immediate implementation is required by law or regulatory authority.
  • User Right to Discontinue: If a user disagrees with the updated Terms, they must discontinue use of yukon-gold-casino-ca.com and may request account closure and withdrawal of available funds.

EXPAND: Ensures full transparency and user autonomy in response to policy changes.

REFLECT: Continued use after the effective date constitutes acceptance of the revised Terms.

Termination & Suspension

OBSERVE: Grounds and procedures for account suspension/closure, notification, and refund per CA regulation.

  1. Grounds for Termination or Suspension:
    • The Operator may suspend or terminate accounts in cases of suspected fraud, breach of these Terms, regulatory requirement, inactivity exceeding 24 months, or upon user request.
  2. Procedure:
    • Where possible, the Operator will notify the user by email of the reason for suspension or closure and provide instructions for withdrawal of remaining funds.
    • In cases of regulatory investigation, funds may be frozen pending resolution.
  3. Refunds:
    • Any balance remaining in a closed account (less applicable fees or deductions) will be returned to the user's verified payment method, subject to KYC completion and regulatory approval.

EXPAND: Incorporates CA responsible gambling requirements, complaints process, and regulatory reporting obligations.

REFLECT: Users may request account closure at any time by contacting customer support.

Governing Law & Jurisdiction

OBSERVE: Specification of applicable law and dispute resolution, considering CA multi-jurisdictional licensing.

  • Applicable Law: For users in Ontario, these Terms are governed by the laws of Ontario and Canada; for users elsewhere in Canada, by the laws of the Mohawk Territory of Kahnawake and applicable Canadian federal law. International users are subject to the jurisdiction specified by the Operator's licensing authority.
  • Jurisdiction: Any dispute arising from these Terms or use of yukon-gold-casino-ca.com shall be subject to the exclusive jurisdiction of the competent courts of Ontario (for Ontario users) or the Mohawk Territory of Kahnawake (for other Canadian users), unless a different forum is required by applicable law.
  • Dispute Resolution: Players must first contact customer support to resolve any dispute. If unresolved, disputes may be escalated to the relevant regulatory authority (AGCO/iGO for Ontario, Kahnawake Gaming Commission for other regions) or submitted to binding arbitration or court as specified above.

EXPAND: Reflects regulatory authority structure and user escalation procedures, aligning with CA law.

REFLECT: Nothing in these Terms limits a user's right to pursue legal remedies under applicable law.

Contact Information

OBSERVE: Provision of all available contact details consistent with regulatory requirements and provided data.

  • Customer Support: For all account, payment, or technical queries, please visit https://yukon-gold-casino-ca.com for access to contact forms and updated support information.
  • Operator Information:
    • For Canada (outside Ontario): Fresh Horizons Limited, Road Town, Tortola, British Virgin Islands
    • For Ontario: Apollo Entertainment Ltd., Malta (regulated by AGCO/iGO)
  • Mailing Address: Fresh Horizons Limited, Road Town, Tortola, British Virgin Islands
  • Contact Details: Email, phone, and direct contact forms are subject to periodic update; please refer to the website for current contact points.

EXPAND: Acknowledges absence of direct phone/email in provided data while ensuring users have a clear route to support and compliance contacts.

REFLECT: All communication with yukon-gold-casino via yukon-gold-casino-ca.com is governed by these Terms. For legal correspondence, use the Operator's headquarters or regional office as appropriate.